Welcome to the AMAIN HOBBIES SHOP FAQ page. We’ve engineered this resource with the same precision we apply to our RC products and shipping logistics. Below you’ll find answers to common questions about our products, shipping, returns, and more.

Quick Analysis of Our Shop: We cater to passionate RC hobbyists worldwide who demand precision parts for crawlers (like Ascender, Gelande II), electric systems (5.5, 5.8, 7.0), FPV racing, drones, and scale builds. Our style is technical, enthusiast-focused, and globally-minded, mirroring the detail-oriented nature of the hobby itself.

📦 Shipping & Delivery

What shipping options do you offer and how long do they take?
We offer two precision-engineered shipping methods to fit your project timeline:

⚡ Standard Expedited Shipping: ($12.95 USD)
• Carriers: DHL or FedEx
• Timeline: 1-2 business days order processing + 10-15 business days transit after dispatch.
• Ideal for: Speed enthusiasts, race-day parts, and time-sensitive upgrades.

🌍 Free Global Shipping: (On orders over $50 USD)
• Carrier: EMS
• Timeline: 1-2 business days order processing + 15-25 business days transit after dispatch.
• Ideal for: Planned builds, bulk orders (batteries, electronics), and value-focused workshop stocking.
Where do you ship to?
We ship to a global network of RC enthusiasts from our base in Freehold, US. However, due to carrier restrictions, service is currently unavailable to a few remote regions and parts of Asia. Please check at checkout if your destination is serviceable.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can use this number on the respective carrier’s website (DHL, FedEx, or EMS) to monitor your package’s journey every step of the way—just like tuning your telemetry.

🔧 Products & Compatibility

What kind of products do you specialize in?
We specialize in precision parts for serious RC hobbyists. Our menu includes:
• Scale Crawlers & Trail Trucks: Ascender, Gelande II, Gen8, Ascent-18, Aton.
• Electric Systems & Electronics: 5.5 Electric, 5.8 Electric, 7.0 Electric systems, ESCs, batteries, and electronics.
• Performance & Racing: FPV Racing components, Drones (like the Goblin 380), and high-performance upgrades.
• Essential Components: Engines/Fuel systems, batteries, bodies, and charging equipment.
How do I know if a part is compatible with my model (e.g., Ascender, Goblin 380)?
Each product page contains detailed specifications and compatibility information. We recommend:
1. Checking the product description for listed compatible models.
2. Using the search function with your model name (e.g., “Ascender”).
3. When in doubt, contact our support team at [email protected] with your model and the part number you’re considering. We’re hobbyists too and understand the importance of a perfect fit.

💳 Payments & Accounts

What payment methods do you accept?
We offer a seamless and secure checkout. We accept: Visa, MasterCard, JCB, and PayPal. Our payment gateway is the final, reliable connection in your purchasing journey.
Is my payment information secure?
Absolutely. We use a secure, encrypted payment gateway to process all transactions. We do not store your full payment details on our servers.

🔄 Returns & Warranty

What is your return policy?
We stand behind our “Quality Hobby Gear Guaranteed” promise. If any part doesn’t meet your expectations for your precision build or race application:
• Return Window: 15 days from the date you receive your order.
• Process: Contact our support team at [email protected] to initiate a return. We’ll guide you through the process to ensure it’s as smooth as your best lap time.
Who covers the return shipping cost?
Please contact our support team for details regarding return shipping costs. The policy may vary depending on the reason for the return and your location. Our goal is to be fair and ensure your confidence in our gear.

🌐 General & Contact

What is your company address?
AMAIN HOBBIES SHOP
3114 Duke Lane,
Freehold, US 07728
How can I contact customer service?
Our community-centric team is here to ensure your experience is flawless. For order help, tracking, shipping inquiries, or technical compatibility questions:
Email Support: [email protected]
We’re on your team and typically respond within 1-2 business days.
AMAIN HOBBIES SHOP – Precision Parts for Passionate People.
© 2026 AMAIN HOBBIES SHOP. All Rights Reserved.
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