At AMAIN HOBBIES SHOP (ruddogspace.com), we believe that protecting your personal data is as critical as the precision engineering in an Ascender crawler or the reliable power delivery of a 7.0 Electric system. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our global community of RC enthusiasts.
By using our site, you consent to the data practices described in this policy. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our European customers and the California Consumer Privacy Act (CCPA) for our California residents.
1. Information We Collect
To provide you with a seamless global shopping experience, we collect several types of information:
Personal Data You Provide Directly:
- Identity & Contact Data: Name, email address, shipping/billing address, phone number when you create an account or place an order.
- Transaction & Financial Data: Payment method details (processed securely via our payment gateway), order history, and products purchased (e.g., Gen8 chassis, Aton bodies, batteries). Note: We do not store full credit card numbers on our servers.
- Communication Data: Correspondence with our support team ([email protected]), product reviews, and survey responses.
Data Collected Automatically:
- Technical & Usage Data: IP address, browser type, device information, pages visited, time spent on site, and how you navigated to our store (e.g., searching for “Goblin 380 parts”).
- Location Data: Generalized location (country/region) derived from your IP address to show correct currency, shipping options, and product availability.
2. How We Use Your Information
Your data is the “fuel” that powers our service to you. We use it solely for legitimate business purposes:
- To Process & Fulfill Your Orders: To complete your purchase of Ascender links, Gelande II accessories, or drones, arrange shipping, and send confirmations.
- To Provide Customer Support: To respond to your inquiries about products, payments, or shipping, much like our enthusiast-led team tunes an engine for peak performance.
- To Improve Our Website & Products: To analyze trends (e.g., popularity of FPV Racing gear) and optimize site performance for a faster, more reliable checkout.
- For Security & Fraud Prevention: To protect our business and customers, ensuring transactions are as secure as a closed-loop electronic system.
- For Marketing (With Your Consent): To send you information about new products (e.g., latest Electric systems), promotions, and hobby news. You can opt-out anytime.
3. Data Sharing and Disclosure
We do not sell your personal data. We share it only with trusted third parties essential for our operations, under strict confidentiality agreements:
- Payment Processors: Such as credit card networks and PayPal, to securely process your payment—the “ESC” of your transaction.
- Shipping & Logistics Partners: (e.g., DHL, FedEx) to deliver your order worldwide, excluding certain remote areas.
- Service Providers: Companies that host our website, manage email, and provide analytics tools.
- Legal Compliance: If required by law, regulation, or legal process.
All third parties are contractually obligated to handle your data with the same level of protection we do.
4. Data Storage and Security
Your financial and personal data is treated with the care of a tuned engine.
- Storage: Data is stored on secure servers located in the United States and other jurisdictions with adequate data protection laws. We retain data only as long as necessary for the purposes outlined.
- Security Measures: We implement robust technical and organizational measures, including encryption (SSL), firewalls, and access controls. Our payment gateway provides a direct, shielded connection, and we never store full payment details on our servers.
- International Transfers: As a global shop, your data may be transferred to and processed in countries outside your own. We ensure such transfers are protected by appropriate safeguards.
5. Your Rights and Choices
You have control over your personal data, similar to how you control the setup of your RC model. Depending on your location, you may have the right to:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate data.
- Deletion: Request we delete your personal data, subject to legal obligations.
- Opt-Out of Marketing: Unsubscribe from promotional emails via the link in every email.
- Restrict Processing & Object: Object to certain uses of your data.
- Non-Discrimination: (CCPA) We will not discriminate against you for exercising your privacy rights.
To Exercise Your Rights: Please contact us at [email protected]. We will respond within 30 days and may need to verify your identity for security—much like verifying a build before a race.
6. Cookies and Tracking Technologies
Our website uses cookies—small data files—to ensure smooth performance.
- Essential Cookies: Required for core functions like adding items to your cart and secure checkout. These cannot be disabled.
- Performance & Analytics Cookies: Help us understand how hobbyists use our site (e.g., which product pages for Drones or Charging are most visited) so we can improve it.
- Marketing Cookies: Used to show relevant ads for products like Batteries or Cars & Trucks on other sites. These require your consent.
You can manage your cookie preferences through your browser settings. Disabling some cookies may affect site functionality.
7. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or the law. The “Last Updated” date at the top will indicate revisions. Significant changes will be communicated via email or a notice on our website.
8. Contact Us
If you have questions about this Privacy Policy, your data, or our practices, our dedicated team is here to help:
AMAIN HOBBIES SHOP
Email: [email protected]
Address: 3114 Duke Lane, Freehold, US 07728